DNS Lookup on Charlie Server - Affecting Optus Customers

Last week some customers in NSW reported issues connecting to their websites on Charlie Server.  This over the weekend has spread to Victoria and Tasmania.The common link was al customers were Optus customers.We have identified an issue with Optus Networks not performing DNS lookups on one of our 4 servers, while Telstra and other networks have ... Read More »

7th Aug 2017
Upstream Outage - Charlie Server

12:07pm.There is currently an issue with our service providers network that has caused accounts on Charlie Server to become unresponsive.We are monitoring this and have been told that it will be rectified ASAP.  At this stage the outage is out of our control to fix.12:17pm.Service provider has identified the outage as a Distributed Denial of ... Read More »

30th Jan 2017
Alpha Migration Complete

Migration completed at 11:20pm.
All services active.  No downtime experienced.

21st Jun 2016
Alpha Vmware server migration

All websites on Vmware are being prepared for migration to new Alpha Server.

Commencing migration at 10pm Melbourne time 20/06/16 as per previous communication.

Once Migration is complete NS1 and NS2 name server IP's will be updated.

20th Jun 2016
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